![]() Make sure that the microphone tip is approximately two fingers width from the corner of your mouth.On the bottom of the charging base, locate the red dial that has an icon of a microphone.Set this to about the midpoint (half way between high and low). Locate the volume adjustment on your TELEPHONE.If you hear echo when on a call, the steps below should help to resolve this condition. Wait for a minute and then reinstall the battery, place it into the charging cradle and then plug the AC Power Adapter back into the wall power outlet. If items 1 and 2 above don't work, try removing the battery and unplugging the power from the wall outlet.Once removed, wait for a minute and then reinstall the battery. Try removing the battery from the headset earpiece.Locate the compatibility switch on the bottom of the charging base and while on a call, move it to the other positions until the static is cleared up.If you do, try the troubleshooting tips below. When making your test call, you may hear static. Locate the compatibility switch and while on a call, move it to other positions until you hear a dial tone.Make sure that ALL cords are pushed in fully and have "snapped" into place.Double check to make sure that you have everything connected as per the setup instructions.Now that your headset is set up, does everything work correctly and sound great? If not, refer to the suggestions below to help troubleshoot.Īfter making a test call, did you NOT hear a dial tone? If not, try the troubleshooting ideas below to help resolve this. Then, return your headset earpiece to the headset charging cradle, or, continue to wear it until your next call. STEP 7 If you don't have any further calls to make, be sure your call is disconnected by pressing the headset button on your phone to terminate the call. STEP 6 If you have additional calls to make, return to step 2 and continue through step 5. STEP 5 When you finish your phone call, press the headset button on your desk phone to end your call. Make sure that the microphone tip is located approximately two fingers width from the corner of your mouth. STEP 4 Dial the desired phone number and have a conversation as normal. At this time you should hear a dial tone in your headset earpiece. ![]() This button should have an icon of a headset on it. STEP 2 Locate the HEADSET button on the front of your telephone. ![]() This is the oblong shaped button on the side of the earpiece. STEP 1 Put the headset on and press the call control button located on the side of the earpiece. Contact us today for assistance in locating the correct remote call answer deviceīelow are the step-by-step instructions on making a call with your Plantronics CS530 wireless headsets connected to your desk phone through your phone HEADSET port. NOTE: If you would like to answer your phone calls when away from your desk, you’ll need an optional Handset Lifter or Electronic Hookswitch Cable (EHS Cable). Plug the big end into the back of your Plantronics C052 charging base and plug the other end into the HEADSET port of your desk phone. STEP 3 Included with your Plantronics C052 is a phone cord. This is to get a partial charge to make a test call STEP 2 Place the wireless headset earpiece into the charging base to charge for a minimum of twenty (20) minutes. Plug the other end into the back of your C052 charging base. STEP 1 Locate the AC Power Adapter and plug it into the wall power outlet. If your phone has a headset port, please follow these instructions on setting up your CS510 and CS520 wireless headsets. If you don’t find the information you need, don’t hesitate to contact us and we’ll be happy to help you. ![]() This guide is designed to provide you with helpful information to get your headset setup as well as tips on using and troubleshooting your headset. ![]()
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